Stories related to the Beanies...
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Stories related to the Beanies...
This story reminds me of the other day when I was at the Au Bon
Pain across the street in South Station, which is an Amtrak and
commuter rail station. I waited 10 minutes to get a large
vegetable soup and a bagel due one of the cashiers needing to walk
the other one through a transaction. I chilled and didn't care,
because there is little better to eat in the food court and also
because I had waited so long anyway.
Finally a manager comes along and calls out "Can I help whoever is
next?". I was, so I stepped up to the counter and ordered. There was
a tide of hungry, uptight, teeth suckers all around me and as I waited
for my food stuff I began to look around at the horde. As my head
turns this she-beast is saying "...blah blah blah, I don't know what's going on, but I know that I was before HIM " while gesturing with her
beady eyes.
I looked right at her and said " You most certainly and assuredly
were not so don't say anything behind my back ". She was dazed and
started mumbling apologies whose tone suggested that I should forgive
her and understand that we were both captives of the poor customer
service at this fast food establishment. Petty bitch.
I once had an even funnier asshole customer experience at this very
spot on Thanksgiving eve 2 years ago. The station was bustling with
home bound holiday travelers and was getting busier with each passing
second. I was with my friend Bill and while he went off to the
lavoratory, I went to Au Bon Pain. I approached the same register as
mentioned above and ordered.
Then as now, the girl at the register had a problem with her machine.
A manager came up and started helping her. In the midst of this,
another server calls out to a pasty male WASP to my right. It appeared
that they were out of the hot chicken for his SPECIAL sandwich. He was
not happy and wanted his money back immediately. He approaches the
manager and starts shoving the change from his purchase at her,
demanding a 10 dollar bill back. She tells him that she'll give him
the amount of the sale instead, but to hold on a minute while she
fixes the register.
Mr. White Rage stands back, fidgeting with visible agitation. Quickly
he moves to the teeth sucking and mumbling not so discreetly under his
breath about how he " ...couldn't believe this. My god, what kind of
service is this...blah blah blah '.
Although I am not a great patriot, I am not a consumer with a grudge
against innocent minimum wagers. I am generally kind and over patient
in these situations, especially on the eve of the largest American
holiday when every overweight, starched collar suit and pampered
college brat is trying to grab anything edible on the way to their bus
or train. I look at the guy and say " You know, there really isn't
any reason to be rude or disrespectful to these people ". His corpse
like visage gets even more ghost like and he stammers out an
" Excuse me ".
" You heard what I said " I reply, " it's Thanksgiving eve and they
really don't need someone abusing them for no reason ".
He comes back with " Who do you think you are telling people how to
act? Like you're right and know everything ". " No, it's just that
as a member of society, we have a responsibility to treat one another
with respect and consideration " I replied. This really set him off
and he started talking about how he knew to treat a customer because
he used to be a manger at McDonalds. At that point he got his change
and started to walk off. He turned back and said sneeringly " Have a
nice holiday ". " You Have nice holiday, too " I shot back with a
truly loving smile.
I have often laughed at the thought of this incident. The only thing
I missed the chance to say was that he was probably the kind of
manager everyone hated.
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Entered on: 06/05/1998
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David Kalinowski is an artist who lives in Boston.
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