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IBM Ball Replacement
----- Begin NetScrap(TM) -----
IBM Ball Replacement
Subject: IBM Ball Replacement
Abstract: Mouse Balls Available as FRU (Field Replacement Units)
Mouse balls are now available as FRU. Therefore, if a mouse fails to
operate or should it perform erratically it may need a ball
replacement. Because of the delicate nature of this procedure
replacement of mouse balls should only be attempted by properly
trained personnel. Before proceeding, determine the type of mouse
ball by examining the underside of the mouse. Domestic balls will be
larger and harder than foreign balls. Ball removal procedures differ
depending upon the manufacturer of the mouse. Foreign balls can be
replaced using the pop-off method. Domestic balls are replaced using
the twist-off method. Mouse balls are not usually static
sensitive. However, excessive handling can result in sudden
discharge. Upon completion of ball replacement, the mouse may be used
immediately. It is recommended that each replacer have a pair of
spare balls for maintaining optimum customer satisfaction, and that
any customer missing its balls should suspect local personnel of
removing these necessary items. To reorder, specify one of the
following:P/N3F8462 Domestic Mouse Balls P/N3F8461 Foreign Mouse
Balls
----- End NetScrap(TM) -----
Entered on: 05/08/1998
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This is an actual alert to IBM Field Engineers that went out
to all of the IBM Branch Offices. The person who wrote this was very
serious. The rest of us found it rather funny. . . .
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