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funny technical support story

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funny technical support story
I used to work in a computer store and one day we had a gentleman call in with a smoking power supply. The service rep was having a bit of trouble convincing this guy that he had a hardware problem. Service Rep: Sir, something has burned within your power supply. Customer: I bet that there is some command that I can put into... Service Rep: There is nothing that software can do to help you with... Customer: I know that there is something that I can put in... some command... maybe it should go into the CONFIG.SYS. [After a few minutes of going round and round like this] Service Rep: Okay, I am not supposed to tell anyone this but there is a hidden command in some versions of DOS that you can use. I want you to edit your AUTOEXEC.BAT and add the last line as C:\DOS\NOSMOKE and reboot your computer. [Customer does this] Customer: It is still smoking. Service Rep: I guess you'll need to call Microsoft and ask them for a patch for the NOSMOKE.EXE. [The customer then hung up. We thought that we had heard the last of this guy but NO... he calls back four hours later] Service Rep: Hello Sir, how is your computer? Customer: I called Microsoft and they said that my power supply is incompatible with their NOSMOKE.EXE and that I need to get a new one. I was wondering when I can have that done and how much it will cost..
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Entered on: 06/06/1998
Send it: Allegedly perpetrated by:
Copy and paste this into an email to a friend. We can make it easy for you. Mail it off with the Netscrap(TM) MailTool. From an ex-field sales/support survivor:

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